Data Science Nigeria is leading an innovative learning platform to deliver learning to millions of students without any form of internet access during this prolonged COVID19 period.
The project is a funded educational intervention designed to leverage mobile channels, value added services, call centre, SMS and traditional radio delivery to provide highly customized and localized learning across Nigeria.
JOB DESCRIPTION
Project Analyst – Content and Compliance Management
Responsibilities
Monitoring the process of educational audio recording submission by a team of experts across the country.
Monitor and support the submission process lifecycle end to end
Manage a multiple stream of data submission experts across the country and ensure quality and timely submission.
Manage post-submission engagement with an expert team of internal and external reviewers
Daily documentation and reporting of submission status and quality assurance indicators
Required skill
Project Management
Process tracking and reporting
Ability to use front-end web application for proofing and tracking (e.g. Ziflow)
Attention to details
Interpersonal skills
Project Analyst (Operations/Reporting)
Responsibility
Task deployment/production brief to a team of learning content developers across the country and daily tracking of production status.
Ensuring strict adherence to agreed delivery rate per learning content developer
Manage the payment cycle and reporting based on the submission and approval of contents submitted
Collating and Monitoring audio recording submissions
Provide relevant support to reviewers and learning content developers
Required skill
MS office tools (Excel usage is highly important)
Communication skills
Reporting
People management Skill
Project Analyst (Quality Assurance)
Responsibility
Management of team of educational content reviewers for quality and timely outcome
Management of the submission lifecycle of educational learning content
Providing regular and structured feedback to learning content developers based on content evaluation and quality assessment
Required Skill
Project management
Ability to use front-end web application for proofing and tracking (e.g. Ziflow)
Communication skill
Interpersonal relationship
Project Analyst (Field Mobilisation)
Responsibilities
Ensure good relationship with grassroots individuals and bodies in facilitating project acceptability and community participation as required in the project scope
Support partnerships engagement and drive activities with grassroots bodies and individuals to grow student registrations.
Regular weekly and quarterly radio-based quiz – setting and gift delivery (cash or kind)
Weekly quiz readiness
Weekly announcement designs
Required skill
MS office tools (Excel is highly important)
Event and partnership management
Negotiation skill
Communication skill
Interpersonal relationship
Project Analyst (Enquiries Management)
Responsibility
Management of daily enquiries made to the call center
Analysis and reviews of key complaints by customer profile
Management of call centre service quality KPIs
Call centre feedback analysis
Regular update and management of call centre FAQs based on new and emerging issues
Required skill
Data Analysis
Database management
Call centre management
Interpersonal relationship
Production Quality and Assurance Analyst
Responsibilities
Technical evaluation of all final learning content to meet quality specifications
Queue all final recording for radio and telecoms operator deployment
Production standardization based on approved template for all recordings
Required skill
Sound engineering
Audio production skill
Interpersonal relationship
Previous experience in a production studio will be an advantage
Project Analyst (Content Database)
Responsibility
End to end management of multi-stage database of audio recording
Development of effective labelling and tracking logic
Optimisation of learning content for cloud storage efficiency
Learning content back-up management
Required skill
Database/Content Management
Cloud experience
Past experience in audio content curation, tagging and labeling will be an added advantage
Interpersonal relationship
TO APPLY
Fill the form linked to the button below. Data Science Nigeria would reach out to you.
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